Contact the curator
Every inquiry to Brixen Vault is handled directly at the Curator’s desk in Lucca, Italy. Whether you require sourcing for a specific US & EU grail, verification of a current order, or details regarding our zero-crush transit protocols, we operate with systemic precision and material care.
Direct Communication Channels
- Direct Email: concierge@brixenvault.com
- Response Protocol: All inquiries are evaluated and answered within 24 hours (Monday – Friday, 09:00 – 18:00 CET).
Inquiry Categories
To assist us in processing your request efficiently, please indicate the nature of your message:
- Grail Acquisition Requests: Sourcing specific Absolute, Library, Omnibus or other editions not currently displayed in the live Vault inventory.
- Order & Packaging Verification: Order status or transit inspection requests.
- Studio & Press: Studio collaborations, material partnerships, or custom hardware commissions.
Vault Headquarters
Brixen Vault Studio
Studio Location: Lucca, Tuscany, Italy
Private Curation Studio. Closed to the general public to preserve archival inventory. Dispatches ship daily across Europe.